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Are you developing your next generation leaders?
The Front-line Management-Leadership Program (or the Team Leader Development Program) is a 2-day program designed to provide industry team leaders a compact learning intervention and enhancement that employs a practical approach and scenario-based training.
This program is for Team Leaders, HR Practitioners and Learning & Development Practitioners.
Why and How Did the Program Start
In 2017, IBPAP’s Team Leader Benchmarking Study Industry Report studied the following
- What is the extent of readiness and potentials of the team leaders?
- What are the differentiating competencies between high– and low– performing team leaders?
- How far are the current team leaders from the prescribed global benchmarks?
- What are the company and industry benchmark?
- What are the strengths and developmental areas of the team leaders?
From the study came a recommendation to create programs focused on
- Problem Solving
- Coaching
- Process Improvement
- Communication
- Front-line Management
- Relationship Management
Our Program Objectives
- Align current knowledge in the areas of root-cause analysis, problem-solving, and decision-making based on industry best practices.
- Enhance existing skills in the areas of business communication and conversational strategies.
- Improve one’s understanding of frontline management fundamentals.
Our Program Agenda
DAY 1: JOB FOCUS
- Frontline Management
- Customer Service
- Tool-Specific Skills
- Process-Specific Skills
- Accountability
DAY 2: LEADERSHIP FUNDAMENTALS
- Communication
- Problem Solving
- Decision Making
- Personal Effectiveness
![Front-Line Management-Leadership Program 2 Front Line Management Program Workshop March 2017](https://powerinu.com.ph/wp-content/uploads/2020/12/Front-Line-Management-Program-Workshop-March-2017.jpg)
Testimonial
The program was designed for team leaders, but even I, an individual contributor HR practitioner took away a lot of valuable lessons. I liked that the workshop was designed to cater to different learning styles, and the facilitator made sure to engage everyone throughout the workshop.
~ Ma. Rosario “Meyen” J. Lim, HR Advisor of INFOR
Client List
![Front-Line Management-Leadership Program 3](https://powerinu.com.ph/wp-content/uploads/2018/07/Eximius.jpg)
![Front-Line Management-Leadership Program 4 DG3 Manila](https://powerinu.com.ph/wp-content/uploads/2018/07/DG3-Manila.jpg)
![Front-Line Management-Leadership Program 5 IHG](https://powerinu.com.ph/wp-content/uploads/2018/07/IHG.jpg)
![Front-Line Management-Leadership Program 6 ONETEA1](https://powerinu.com.ph/wp-content/uploads/2018/07/ONETEA1.jpg)
![Front-Line Management-Leadership Program 7 KMC Solutions Inc.](https://powerinu.com.ph/wp-content/uploads/2018/07/KMC-Solutions-Inc..jpg)
![Front-Line Management-Leadership Program 8 SM Prime Holdings Inc.](https://powerinu.com.ph/wp-content/uploads/2018/07/SM-Prime-Holdings-Inc..jpg)
![Front-Line Management-Leadership Program 9 Ramon F. Garcia Co CPAs](https://powerinu.com.ph/wp-content/uploads/2018/07/Ramon-F.-Garcia-Co-CPAs.jpg)
![Front-Line Management-Leadership Program 10 Grace Global Operations Center Philippines Inc.](https://powerinu.com.ph/wp-content/uploads/2018/07/Grace-Global-Operations-Center-Philippines-Inc..jpg)
Download the “FRONT-LINE MANAGEMENT-LEADERSHIP PROGRAM” eFlyer.
Explore, discuss, experience our Front-line Management-Leadership Program.
Send us a message to inquire or email us at [email protected].
![Front-Line Management-Leadership Program 11 send us a message](https://powerinu.com.ph/wp-content/uploads/2021/03/send-us-a-message-300x129.jpg)