Skip to content

LEADING SELF:  Developing Empathy, Listening and Influencing Skills

Leading Self Modules

The Leading Self modules are delivered as Online Learning Sessions (OLS).

Date: March 19, 2024

Time9:00 am – 12:00 pm

Mode of Delivery: Online

Platform: Zoom

Key Learning Outcomes:

  • Understand the power of empathy in developing relationships, and learn ways to build the competency of empathy.
  • Know about the two messages you send to build rapport and communicate effectively.
  • Know the link between emotions and conflict, and learn ways to manage our emotions to reduce conflict and successfully collaborate.
  • Understand and apply the six principles of influence to develop the competency of influence in the workplace.
  • Map out your personal influence network and understand the importance of building a robust, diverse influence network.